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The Program Manager, Customer Success Risk at Remitly will oversee fraud, identity, and compliance operations to improve customer experiences. Responsibilities include leading global Risk Operations projects, analyzing risk trends, managing communications, and working with various teams to implement solutions.
The Partner Quality Lead will support disbursement network operations by analyzing partner performance, proposing improvements, and collaborating with product managers and engineering to enhance integrations. This role will also manage communications with external partners and address operational events impacting disbursement experiences.
The Growth Marketing Operations Manager will oversee digital marketing campaigns and collaborate with agencies to improve customer acquisition. Responsibilities include managing ASO and SEO initiatives, analyzing campaign performance, conducting A/B tests, and developing social media strategies. The role requires staying updated with industry trends and leading continuous improvement efforts.
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The Compliance Team Manager will lead a compliance-focused operations team, ensuring adherence to internal policies and local financial service laws, while investigating customer activities related to money laundering and fraud. Responsibilities include performance management, process improvement, and regulatory compliance oversight.
As a Senior Software QA Engineer at Remitly, you will work closely with development teams to define acceptance criteria for features, update test tracking systems, and investigate issues across various environments. You'll execute test cases, document results, and present findings to management while driving quality assurance best practices.
The Financial Risk Analyst will support the global insurance program by conducting Total Cost of Risk Analysis, managing daily operations, preparing trainings, running business impact analyses, and contributing to crisis management and continuous improvement efforts.
As an Outsourcing Process Specialist, you will ensure compliance with processes across BPO sites, report on operations quality metrics, lead operational excellence projects, provide training and support, monitor change initiatives, and liaise with various stakeholders to enhance service delivery.
As a Learning & Development Designer, you will assess learning needs, create innovative curricula, design interactive learning solutions, evaluate their effectiveness, and manage the Learning Management System, all while collaborating with stakeholders to ensure alignment with business goals.
The Talent Acquisition Specialist at Remitly will manage end-to-end recruiting processes primarily for technology positions, collaborate with hiring managers, develop sourcing strategies, maintain candidate communication, and enhance the overall candidate experience. The role focuses on full-cycle recruitment and involves working with various tools to optimize hiring practices.
The Senior Accountant will prepare journal entries, reconcile balance sheet accounts, analyze trends, and prepare monthly reports. Responsibilities include regular bookkeeping, preparing financial statements, and assisting with project launches.
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