Top Tech Jobs & Startup Jobs

The Account Services Associate at Qualtrics is responsible for providing seamless support to customers, facilitating internal processes, and enabling effective partnerships across various teams. The role involves responding to customer inquiries, maintaining productivity, and driving subscription retention, all while adapting to an evolving team environment.

The Enterprise Support Specialist will handle technical issues for customers, providing both reactive and proactive support. Responsibilities include troubleshooting complex problems, offering technical guidance, and ensuring high-quality support to enhance customer satisfaction and drive contract renewals. The role also focuses on personal growth and skill development within the support team.

The Account Services Associate role at Qualtrics involves supporting customers by addressing inquiries, collaborating with internal teams, and ensuring an excellent customer experience during critical moments such as license renewals. The associate will help retain and expand client subscriptions while driving internal processes and embodying a growth mindset.

As an Account Services Associate, you'll support customers by becoming a process expert, quickly resolving inquiries, and collaborating with internal teams like finance, legal, and security. Your goal is to enhance customer satisfaction, drive internal processes, and contribute to team growth and strategy.

The Enterprise Services Manager will lead a team of Technical Account Managers, focusing on delivering exceptional customer support, improving operational practices, and enhancing the client experience. This role involves team development, technical guidance, resource management, collaboration with product teams, and strategic problem-solving to drive client value and adoption of services.

The Account Services Associate supports customers during critical business interactions, ensuring satisfaction and retention. Responsibilities include resolving inquiries, collaborating across departments (finance, marketing, sales), and improving internal processes. Ideal candidates adapt to change, maintain productivity, and contribute to the team's development.

As a Technology Consultant, you will onboard clients, implement solutions, and drive customer projects from inception to production. You will build strong client relationships, support product enhancements, and ensure a world-class experience for customers. The role emphasizes collaboration, problem-solving, and effective communication while being immersed in the Experience Management platform.