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Senior Manager responsible for leading the execution of a portfolio of projects, managing risks, coordinating between departments, and ensuring financial commitments are met while driving Agile practices and methodologies.

The Senior Manager of Major Incident Management will lead a team to manage the lifecycle of major incidents, ensure timely and effective communication, drive best practices, and consult with executive leadership. This role involves overseeing compliance with ITIL standards, coordinating with various IT teams, and implementing preventive measures to avoid future incidents.

The Software Engineer II contributes to the creation of high-quality, innovative, and fully functional software solutions that adhere to coding standards and technical design. Responsibilities include developing technical designs, writing programming code, performing code reviews, collaborating with the product team, fixing bugs, releasing software into production, and continuously improving technical solutions.