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As a Technical Support Engineer I - Infrastructure at Pax8, you'll provide top-tier technical support for Microsoft Azure services and other cloud solutions, handling inquiries via phone and email. You'll educate partners on technologies, diagnose issues, and work with sales to enhance the support experience, ensuring timely resolutions and continuous learning in the field.

The Community Coordinator supports day-to-day operations at Pax8's HQ, managing meeting logistics, maintaining space calendars, assisting in catering, and ensuring an optimal experience for all visitors and employees. They actively improve workspace utilization and support team events.

As a Data Engineer I at Pax8, you will build and maintain data pipelines that drive critical insights across the organization, working with big datasets and collaborating with stakeholders to gather requirements. Your responsibilities include developing data systems, conducting analyses to ensure data reliability, contributing to data modeling, and improving data visualizations using tools like PowerBI.

The Channel Account Manager supports partners in selling Pax8 Cloud Services by assessing partner and customer needs, providing demos, qualifying prospects, closing sales, and placing orders. They build relationships with partner sales teams and provide support and training to other CAMs.

The Service Desk Admin I – Orders & Billing supports partners by managing billing inquiries and processing orders through the Pax8 Portal. They troubleshoot issues, escalate cases as necessary, and document processes to enhance troubleshooting best practices for billing and orders.

The Welcome Specialist oversees the welcome and security process at Pax8 HQ, ensuring a positive experience for new hires, customers, and guests. Responsibilities include greeting individuals, coordinating events, and conducting tours of the facility while collaborating with the Workplace Experience team and other departments.

The Service Desk Admin III – Orders & Billing is responsible for managing orders and billing related inquiries from partners, troubleshooting issues, communicating with various teams, and providing support case resolution. The role involves project management, developing knowledge-based articles, and optimizing workflows while training and developing the ordering and billing team.