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The Second Level Support Engineer provides end-to-end technical support for TETRA Ireland's managed services, manages resolution of network configuration and service queries, implements network upgrades, and collaborates with teams to ensure excellent customer service. This role requires engaging with customers to resolve incidents and provide support on operational activities.
The Senior Software Engineer will develop and enhance data platform search capabilities for public safety applications. This role involves improving processes for handling crime-report data, mentoring teammates, and collaborating with partner teams while ensuring high-quality software systems are architected and deployed. Participation in on-call rotations and problem-solving is also expected.
The Associate Customer Support Manager is responsible for managing the Lifecycle Service business for assigned customer contracts, ensuring customer satisfaction, service delivery, and compliance with Service Level Agreements. The role involves building relationships with customers and subcontractors, overseeing service contracts, and implementing improvements for service quality.
The Outbound Marketing Lead Specialist is responsible for qualifying and nurturing leads through outbound calls and emails, building strong relationships with clients, and educating them about Motorola Solutions' products and services. This role involves multi-tasking between different systems while ensuring high customer satisfaction and resolution of inquiries.
The Account Executive is responsible for managing strategic sales and relationships for target customers in North & South Carolina, focusing on public safety software solutions including CAD and RMS. Duties include developing sales plans, influencing technology decisions, engaging with channel partners, and driving opportunity growth.
The Sr. SecOps Engineer will develop, deploy, and manage cybersecurity components for SaaS infrastructure in various environments. Responsibilities include implementing monitoring standards, maintaining security configurations, analyzing security technologies, developing automated tools, and supporting compliance assessments with various industry standards.
The Product Owner is responsible for managing the backlog for CommandCentral RMS products, defining user stories and acceptance criteria, and collaborating with engineering and design teams. This role includes prioritizing initiatives, contributing to the product roadmap, and ensuring delivery meets project goals through effective stakeholder engagement and backlog oversight.
The PremierOne CAD/Mobile Application Specialist works closely with clients to understand business requirements and ensure successful implementation of MSI applications. Responsibilities include system provisioning, UI customization, training, data mapping, troubleshooting, and creating documentation. The specialist serves as a primary point of contact for application-related issues and provides ongoing feedback for product improvements.
The Documentation Content Management Specialist manages CCMS tools, administers documentation standards, and supports the technical writing team by troubleshooting and providing guidelines. This role involves XSLT programming, agile team collaboration, and interfacing with tool vendors. The specialist ensures effective delivery of technical documentation for Motorola Solutions' products.
As a Senior IT Administrator at Motorola Solutions, you will oversee the R&D lab network infrastructure, manage public cloud accounts, configure network security, handle helpdesk management, and maintain infrastructure backup and virtual machines. Collaboration with corporate IT and infrastructure improvement will be key components of the role.
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