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As a Strategic Customer Success Manager, you will act as a primary contact for MongoDB users, leveraging technical and account management skills to enhance customer relations. You will guide clients on MongoDB best practices while autonomously managing customer portfolios and collaborating with cross-functional teams to achieve customer satisfaction and retention.

The Inside Account Executive role involves formulating and executing a sales strategy within MongoDB’s key accounts, focusing on upselling and cross-selling while cultivating relationships with executives. This position requires meeting quarterly quotas and collaborating with various internal teams to enhance customer satisfaction and product adoption.

Sales Development Representatives at MongoDB identify and qualify new sales opportunities. They work closely with Sales and Marketing teams, generating inbound and outbound campaigns, interacting with decision-makers, nurturing leads, and exceeding sales quotas. The role is an entry-level position aimed at skill development and career advancement in the sales field.