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As a Senior Executive Payroll, you will manage payroll processing for multiple entities globally, assist in tax filings, analyze payroll variances, and provide insights to promote operational efficiency. You will also serve as the primary contact for employee inquiries and ensure payroll accuracy through reconciliations and audits.

As a Specialist in Product Support at FourKites, you will become a product expert and provide high-quality support to customers via phone, email, and chat. Your role involves troubleshooting issues, identifying process improvements, and collaborating with engineering to resolve bugs. You will also provide training and educate internal users about the product.

The Senior Director/VP, Cloud Operations will lead teams in DevOps, Site Reliability Engineering, InfoSec, and DevSecOps to enhance cloud operations and security at FourKites. Responsibilities include developing strategies, overseeing incident responses, optimizing costs, and implementing AI-driven automation tools. Collaboration with product and engineering teams is crucial for service reliability and security measures.

The Senior Associate, Product Support at FourKites will be the product expert, providing high-quality customer support, conducting user acceptance testing, and collaborating with teams to enhance customer satisfaction and operational efficiency. Responsibilities include training users, analyzing data for trends, and identifying process improvements while maintaining a customer-first attitude.

As a Product Manager, you will oversee the product lifecycle from conception to launch, focusing on the FourKites DynamicYard+ solution. You will develop product strategies, conduct market research, and collaborate with cross-functional teams. Your role includes defining product requirements, tracking key metrics, and communicating updates to stakeholders.

As a community and documentation intern at FourKites, you will enhance customer-facing technical documentation, create product demo scripts and videos, collaborate on strategic documentation projects, and assist in gathering community data, all while working closely with product managers and experts to improve internal and external communications.

The Operations Associate will manage customer and carrier experiences by leading onboarding processes, collaborating with shippers and carriers, and providing updates on compliance. Responsibilities include maintaining records in CRM, resolving operational issues, and engaging with cross-functional teams to enhance product offerings and improve operational efficiency.