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As a Customer Support Engineer at Fivetran, you will resolve technical issues for customers, owning cases from troubleshooting to resolution. You will collaborate with both engineering and product teams while documenting solutions and contributing to a positive customer experience. The role requires strong advocacy for customer needs and effective communication skills, along with a basic understanding of programming and databases.

As a Customer Support Engineer II at Fivetran, you will act as the technical champion for customers, resolving incidents through troubleshooting and collaboration. You'll work closely with engineering and product teams while documenting solutions. Occasional 24x7 support is required, along with strong communication and advocacy skills.

The Staff Software Engineer will design, develop, and debug distributed systems, lead multiple projects, mentor junior engineers, and maintain high code quality standards at Fivetran. This role involves innovating through emerging technologies while collaborating with stakeholders to deliver quality solutions.