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The Customer Support Engineer at Fivetran will act as a technical champion for customers, resolving support incidents while providing excellent customer service. Responsibilities include troubleshooting database issues, ownership of customer cases, and collaborating with teammates on various projects.

Manage and lead the Technical Product Management team within Systems Engineering at Fivetran, focusing on building data pipelines and integrating internal systems. Drive the relationship between technical teams and business stakeholders while ensuring project goals are met, aligning business vision with technical solutions.

The Director of Global Channel Sales will develop and manage a channel partner ecosystem, onboard new resellers, and create sales enablement programs. This role requires strategic leadership to achieve sales targets and expand market reach, while also hiring a global team to support growth.

Fivetran is seeking general applications to build a diverse talent pool. The company focuses on making customer data accessible, allowing organizations to become data-driven without engineering efforts. The role emphasizes cultural fit and aligning with the company’s core values of getting stuck in, doing the right thing, and teamwork.

The Customer Support Engineer will work closely with customers to resolve technical issues, ensuring timely case handling and problem resolution. Responsibilities include troubleshooting incidents, collaborating with teams for bug reporting, and maintaining a knowledge base for efficient customer support.

The Staff Program Manager at Fivetran leads key engineering programs from initiation to closure, providing status updates and managing project execution. They establish and oversee project management processes, ensure inter-team coordination, and communicate complex engineering issues. The role requires alignment of technical initiatives with business objectives and proactive leadership in guiding teams.

The role involves maintaining NetSuite and collaborating on initiatives to improve finance systems, requiring expertise in configuring NetSuite modules and understanding business processes. Responsibilities include analyzing business needs, customizing workflows, training users, and providing support for financial systems.