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As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer cases, troubleshooting and resolving technical issues while collaborating with teams to improve customer experience. Your role involves working closely with customers, develop workarounds for product issues, and contribute to knowledge sharing. Strong database and networking skills are crucial for this position.

As a Senior Site Reliability Engineer, you will enhance the reliability of Fivetran's infrastructure, oversee performance monitoring, participate in incident response, and collaborate with engineering teams. Your responsibilities include improving deployment pipelines, coordinating bug fixes, and ensuring system scalability through automation.

The Systems Support Specialist I at Fivetran provides crucial technical support, troubleshooting, and maintenance of Salesforce and other internal systems. Responsibilities include resolving customer issues, performing system administration, and conducting root cause analysis for recurring problems. A strong emphasis is placed on communication, problem-solving, and proactivity in identifying process improvements.