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As a Product Support Representative II, you will provide in-depth product support to FIS clients, handling inquiries and resolving issues related to installation, operation, and maintenance. You will troubleshoot equipment or software applications, document customer information, and engage with clients to optimize their experience with financial products.

The Site Reliability Engineer will design and maintain monitoring solutions, automate tasks, ensure application reliability and performance, lead incident response, collaborate with security teams, manage deployment processes, and develop disaster recovery plans. The role involves proactive issue detection, resource optimization, and knowledge sharing within the team, while also participating in on-call rotations for critical incidents.

The Deal Manager will manage business proposals, implement pricing and margin guidance, and collaborate on deal structures. Responsibilities include enhancing pricing methodology, maintaining pricing benchmarks, and providing strategic insights for new and renewing business within the Banking Solutions Organization.