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As a Senior Customer Success Manager at Dynatrace, you will be responsible for managing a portfolio of enterprise accounts in the APAC region, focusing on driving adoption, increasing utilization, and ensuring customer success. Your role will involve renewals, account growth, and collaborating with internal teams to deliver value to clients. You will also be the primary post-sale point of contact and trusted advisor for clients, driving strategic alignment, enabling deployment success, and identifying revenue opportunities.

The Delivery Consultant at Dynatrace is responsible for delivering a variety of services using the Dynatrace Unified Platform. This includes deployment, training, and long-term managed services. Responsibilities involve monitoring application performance, troubleshooting issues, maintaining dashboards, and mentoring clients on best practices. The role requires effective communication, documentation, and collaboration with sales for new opportunities.

The Enterprise Acquisition Account Executive will drive sales growth by acquiring new enterprise clients and expanding existing customer accounts. Responsibilities include executing territory plans, consulting with executives, generating market velocity, developing contact networks, and ensuring successful customer implementations.

The Sr. Solution Architect leads engineering teams, solves performance issues, and collaborates with product engineering. This role focuses on designing and implementing monitoring solutions, requiring both high-level consulting and hands-on coding in various technologies. The architect also assists in customer deployments and solutions while working remotely with minimal travel.

As the Director of Solution Architecture, you will lead a team to guide enterprise clients in deploying and optimizing the Dynatrace platform at scale. Key responsibilities include strategic planning, managing technical teams, engaging with large key accounts, and ensuring excellent technical delivery and team mentorship.

The Solution Architect will assist customers with complex integrations and collaborate with Senior Solutions Engineers to deliver key tasks. They will contribute to the development of features within the Elevate portal, mentor team members, and own one innovation project annually while managing a Major account deployment.

The Enterprise Acquisition Account Executive will focus on driving sales growth through targeted acquisition efforts, overseeing a limited number of existing accounts, nurturing relationships, and engaging with potential customers to introduce Dynatrace offerings. Responsibilities include executing territory plans, collaborating with sales and marketing, and ensuring successful customer implementations.