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As a Technical Customer Success Manager at DigitalOcean, you will partner with business customers, providing technical consultation and support to maximize their cloud infrastructure. You'll help design tailored architecture solutions, drive customer engagement, and advocate for their needs. This role emphasizes collaboration across teams to ensure customer success and growth within the DigitalOcean platform.

The Technical Customer Success Manager at DigitalOcean will act as a strategic partner to business customers, providing technical consultation, architecture design, and driving customer engagement and growth. Responsibilities include conducting workshops, assessing customer needs, optimizing cloud investments, and liaising with internal teams to ensure customer needs are met.

As a Technical Customer Success Manager at DigitalOcean, you'll partner with business customers to provide guidance and support, ensuring effective use of cloud infrastructure. Your role involves technical consultation, architecture design, proactive engagement for customer retention and growth, and collaboration with internal teams to align strategies. You'll also advocate for customer needs in product development.