Top Tech Jobs & Startup Jobs

The Customer Success Engineer at DigitalOcean will focus on building strong relationships with customers, understanding their needs, and driving product adoption. Responsibilities include conducting product demos, monitoring customer health, facilitating onboarding, and collecting feedback to inform product improvements.

The Customer Success Engineer engages with high-value customers, ensuring they achieve maximum value from DigitalOcean’s cloud services. This involves maintaining communication, understanding customer needs, conducting product demos, monitoring customer health, gathering feedback, and analyzing KPIs to foster customer growth and satisfaction.

The Customer Advocate will resolve customer billing and account issues via live chats, emails, and support tickets. Responsibilities include verifying customer identities, handling disputes, and gathering feedback for product improvement, all while maintaining strong customer empathy and communication.

The Senior Manager, PMO will establish and enhance the Project Management Office within DigitalOcean to drive strategic projects, improve methodologies, and ensure project delivery aligns with the organization's goals. Responsibilities include developing governance frameworks, managing resources, and leading performance reporting.

The Developer Advocate Associate will create technical content and engage with developer communities, particularly in India. Responsibilities include maintaining open-source projects, producing videos for the DigitalOcean YouTube channel, and speaking at events. The role requires software development experience and involves community engagement on platforms like Discord and Reddit.

The Sr. Analyst, Corporate FP&A will manage projected operating expenses during forecasts and budgets, advance FP&A processes and tools, ensure timely financial closes, and drive operational efficiencies. The role involves financial modeling and analytics, partnering with teams across the organization, and preparing key reports for executive leadership.

As a Senior Product Manager II, you will identify opportunities to enhance DigitalOcean’s platform using AI-driven copilot technology, ensuring that improvements align with customer needs. Your responsibilities include developing the product roadmap, analyzing usage data, and collaborating with cross-functional teams to implement and communicate product updates effectively.