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The Business Development Representative will engage with potential prospects, manage lead generation activities, and collaborate with Account Executives. This role focuses on building relationships with customers, understanding their needs, and organizing outreach to drive sales. Candidates will participate in a training program to develop their skills further, aiming to book sales appointments and meet performance targets.

As an Account Executive, you will lead the sales process from prospecting to closing, driving revenue and upselling existing customers. You will collaborate with marketing and customer success teams, manage sales strategies, and refine the sales approach for existing accounts while addressing the digital experience challenges of clients.

As a Customer Success Manager, you will manage relationships with 25-30 enterprise accounts, ensuring customer satisfaction, driving product adoption, and influencing customer health scores. You will oversee renewals and negotiations, communicate customer insights, and collaborate with cross-functional teams. Travel for on-site meetings is expected at ~25% annually.