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The Sr. Client Services Manager is responsible for managing client relationships, developing service strategies, and ensuring successful account renewals. They focus on client satisfaction, oversee claims services, and collaborate with underwriting to maintain competitive rates while managing complex claim service issues.

The Senior Actuarial Consultant will support large account pricing for casualty business, develop loss picks, ensure accuracy in pricing tools, manage project teams, and facilitate communication with underwriting and other functional groups. Responsibilities include performing complex actuarial calculations, analyzing trends, and producing technical reports.

Responsible for developing and directing claim service strategies, managing branch underwriting and agency relationships, and driving customer satisfaction within defined service standards. Builds and maintains business relationships with clients, agents, and brokers to support new business and retention goals. Develops innovative products and services based on client input and profitability goals. Acts as a primary contact for assigned clients and national clients, providing technical, administrative, process, and marketing expertise.