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The Tax Regional Support Sr. Specialist at OneSource Virtual will handle complex tax service issues, resolve Tier-2 agency notices, and maintain communication with payroll tax customers. Responsibilities include managing escalated requests, collaborating with internal teams, and ensuring timely resolution of agency notices and tax reconciliations.

The Tax Regional Support Specialist provides outstanding tax services by researching and resolving tax notices and escalations. This role involves interaction with federal, state, and local agencies to ensure compliance, addressing customer payroll tax notices, and coordinating with internal teams for payment processing and amendments.

The Sr. Software Developer will collaborate with a software development team to design, develop, and maintain high-quality software. Responsibilities include participating in the SDLC, collaborating with stakeholders, conducting unit testing, and implementing software solutions within the Microsoft tech stack and AWS cloud, along with utilizing SQL Server for data management.

The Sr. COBRA Specialist manages operational duties for the COBRA/Direct Bill team, including file integrations, eligibility management, billing processes, and case management. Responsibilities include updating cases, processing elections and payments, and ensuring compliance with regulations, while also identifying areas for improvement and participating in ongoing training.

The Product Manager at OneSource Virtual will oversee the entire product lifecycle, coordinating with various teams to align product development with strategic goals. Responsibilities include facilitating product strategy, conducting market research, managing product launches, and ensuring customer-centric solutions.

The Application Support Developer is responsible for supporting OSV's enterprise applications, troubleshooting system issues, participating in Agile team processes, and documenting support processes. The role involves delivering technical support and developing applications using cloud technologies like Workday and Salesforce.

The Manager of Software Development oversees the full development lifecycle, providing technical leadership, coordinating team efforts, and improving productivity. This role acts as a liaison between the development team and senior management, ensuring project standards and deadlines are met.