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Analyzing and resolving functional issues post-implementation with supply chain software solutions, testing client enhancements, providing post-implementation support, and serving as a liaison between customers and product development team.

Drive excellence in post-implementation support for Manhattan Associates' supply chain software solutions. Collaborate with analysts, test and implement client-specific enhancements, and provide dedicated post-implementation support. Communicate with clients to address needs and resolve issues effectively.

The Senior IT Project Manager at Manhattan Associates plans and executes projects within scope, schedule, and budget. Manages multiple projects, creates project charters, schedules, and budgets, and oversees quality control throughout the project lifecycle. Requires 5+ years of experience in IT project management.

Provide technical leadership on complex projects to deliver value to Customers, oversee extension development, drive technical problem resolution, and support integration testing. Requires 10+ years of software development experience in Java.

Responsible for managing multiple projects, developing detailed solutions, managing client relationships, and overseeing supply chain solutions delivery. Lead problem identification, software implementation, testing, client training, and solution deployment. Prioritize issues and projects, and identify sales opportunities.

Act as consultant to client in connection with Manhattan technologies to troubleshoot and resolve complex issues post-implementation involving supply chain software solutions for client specific modifications.

Manage post-implementation technical support processes for Manhattan Customer Services Organization projects. Coordinate a cross-functional team of supply chain consultants and analysts to resolve software defects, provide configuration assistance, and address operational and data issues. Set objectives, monitor progress, mentor employees, and oversee project delivery.