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As a Customer Support Specialist at Calendly, you will be the first point of contact for customers, providing solutions and enhancing their experience. Your responsibilities include resolving support tickets via Live Chat, Phone, or Email, maintaining expert product knowledge, and participating in support initiatives to meet both individual and team metrics.
As a CX Operations Data Analyst III, you will utilize data to answer business questions, partner with various departments for optimization, conduct analyses to enhance customer journeys, and collaborate with Data Engineering to integrate data channels. Your role will focus on driving data-driven decisions and improving the customer experience.
As a Senior Engineering Manager, you'll lead and mentor a team of engineers to enhance Calendly's scheduling solutions. This role involves hiring new talent, driving product growth initiatives, and collaborating with product and design teams to implement impactful technology solutions. Your leadership will focus on developing engineers' careers and ensuring project success.
As a Senior Full Stack Engineer at Calendly, you will design, develop, and maintain foundational services, contribute to scaling initiatives, collaborate with cross-functional teams, and mentor others. You will work on complex problems related to Identity & Access Management and leverage various technologies to enhance the platform's performance and reliability.
As a Developer Support Specialist III, you will support enterprise customers with API and integration challenges, delivering outstanding customer experiences. You'll analyze development practices, provide tailored solutions, develop resources for the developer community, and collaborate with Product teams to enhance customer satisfaction and platform reliability.
As a Senior Full Stack Engineer at Calendly, you will build new features, contribute to scaling the platform, collaborate with teams on requirements, review implementation plans, and mentor others. You'll work with various technologies while ensuring quality for millions of users.
As a Full Stack Engineer III at Calendly, you will be responsible for building and scaling features and architecture within their SaaS platform. You will collaborate with teams to improve engineering practices, mentor peers, and work on tools and automation to enhance delivery processes. Your tasks include contributing to platform scaling initiatives and participating in agile ceremonies.
The Senior Product Manager will drive Calendly's growth by defining the vision and strategy for APIs and the developer community, understanding their needs, and coordinating with product teams for execution and success.
As a Senior Engineering Manager at Calendly, you will lead and mentor engineering teams, drive large development initiatives, and ensure career growth for your team members. You'll manage hiring, solve user problems, and enhance product development, shaping the future of scheduling solutions for millions.
The Product Analyst III at Calendly works within the Product Analytics team to provide insights into user dynamics and business metrics. Responsibilities include defining analytics roadmaps, communicating findings to leadership, analyzing data to guide decision-making, and ensuring actionable insights across teams. The role involves collaboration with finance, creation of dashboards, and application of various analytical methods to enhance product understanding and strategy.
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