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The Relationship Manager is responsible for closing sales of payment solutions to merchants, managing sales cycles, identifying new business opportunities, and maintaining relationships with partners. They educate business owners on payment processing and work closely with the Division Manager to maximize referral opportunities within the branch network.

The Strategic Analyst compiles staffing forecasts and scheduling for call center environments, analyzes data for trends, prepares reports on call volumes, and monitors adherence to service level metrics. The role involves maintaining databases, optimizing workflows, and making recommendations for resource adjustments to meet productivity goals.

The Sr. Software Developer (Android) develops, tests, and maintains software solutions in a collaborative environment. They analyze existing applications, recommend improvements, create programming specifications, and ensure compliance with industry standards. The role involves participating in client meetings and assisting in the training of junior developers.

The GOCS Analyst 1 role involves researching and responding to customer requests related to cardholder accounts, ensuring compliance with regulations, and documenting account updates. The analyst identifies potential fraud and forwards issues to relevant departments, all while working under close supervision in a detail-oriented environment.

The Team Lead, Settlement supervises staff, ensures accurate reconciliation of general ledger accounts, manages month-end closing, assists with audits, and guides operational personnel in accounting practices. The role requires critical thinking, effective decision-making, and process improvement initiatives to enhance efficiencies in accounting operations.

The Payroll Analyst will be responsible for processing payroll and ensuring compliance with applicable laws and company policies.

The Technical Support Representative assists clients with queries regarding technical issues related to point of service (POS) products. This role involves responding to inquiries via various communication channels, entering data into databases, and maintaining accurate records. The representative will build knowledge of POS products and customer service procedures through training and established documentation.