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Receives and responds to technical customer service requests via various communication channels. Resolves client and merchant technical support issues related to point of service products. Maintains accurate records of inquiries and solutions.

Generate revenue through sales to new and existing key accounts within a geographic area or market. Prepare data for pricing and sales presentations. Implement sales plans and key account strategies to achieve financial goals.

Develops, implements, and maintains accounting systems including journal entries, general ledger, accounts receivables, and payables. Prepares financial statements, monitors project expenditures, and ensures compliance with accounting regulations. Global Payments Inc. is an equal opportunity employer with a focus on delivering best-in-class payment technology solutions.

Develop basic to moderately complex code using front and back-end programming languages within multiple platforms. Participate in client meetings and provide support for designing and enforcing business application standards. Assist in on-the-job training and guidance to other software engineers.

Support payroll processes for multiple countries, manage payroll instructions/changes, review and correct payroll reports, oversee statutory contributions, process employee benefits, update Standard Operating Procedures, provide data for audits, handle payroll inquiries, and generate various reports.

Develop and maintain advanced reporting and analytics solutions, collaborate with teams to integrate new systems, conduct data analysis and validation, design metrics and reports to drive business decisions, and automate reporting processes.

Receives and responds to technical customer service requests via telephone, email, chat, or SMS. Resolves client and merchant technical support issues relating to point of service products. Enters required data into databases while achieving quality and productivity goals.