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As a Major Incident Manager at Swift, you will lead the response to major incidents, ensuring prompt resolution and communication while analyzing data for trends and improving processes. You will engage with stakeholders to ensure operational readiness and foster a culture of continuous improvement in the organization.

The Senior Billing Specialist is responsible for ensuring accurate and timely billing processes, troubleshooting technical issues, and driving process improvements within the Billing Operations Team. Key responsibilities include providing accurate bills, monitoring billing systems, supporting customers, collaborating with stakeholders, and coaching junior team members.

The Senior Account Manager will identify and pursue new business opportunities in the financial sector, collaborate with product and relationship management teams, and maintain relationships with key decision-makers. Responsibilities include conducting market research, developing strategic plans, presenting compliance solutions to clients, negotiating sales, and providing feedback to product development teams.

The Technology Platform Risk Partner will foster relationships with stakeholders at various levels, provide challenge on operational risk assessments, promote risk culture, and communicate risk insights to management, ensuring alignment with SWIFT's ERM framework and involvement in major business projects.

The Application Support Engineer provides technical support to customers, focusing on resolving operational challenges related to Swift products. Responsibilities include troubleshooting issues, generating knowledge articles, conducting product demonstrations, and participating in service improvement projects, all while ensuring excellent customer service in a multicultural environment.

As a Customer Engineer, you will support complex customer technical problems, improve product supportability, and provide consulting and training. You'll need to troubleshoot issues, implement solutions, and maintain open communication with internal and external stakeholders.

As the Lead Threat Intelligence Analyst, you will mentor a team of Cyber Threat Analysts, write actionable threat intelligence reports, deliver presentations to stakeholders, and improve threat detection capabilities through effective communication and collaboration.