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As a Technical Support Engineer, you will provide customer support through phone, email, and chat, investigate reported problems, document interactions, onboard customers, and test product features. You will act as the voice of the customer, ensuring their needs are met and informing product decisions.

As a Software Quality Assurance Lead, you will manage a remote testing team, develop test strategies, implement automation frameworks, and ensure high-quality software delivery in a B2B SaaS environment. You'll collaborate with cross-functional teams and contribute to the continuous improvement of QA processes.

The Staff Product Designer will lead product design efforts, collaborate with product teams to define features, conduct user research, and create intuitive user experiences. They will contribute to strategy, mentor team members, and apply AI capabilities to enhance workflows.

The IT Manager will manage the IT environment focusing on Microsoft 365 administration, device provisioning, vendor relationships, security management, and compliance with SOC 2 Type II requirements. The role includes overseeing configurations, improving workflows, managing security services, and supporting vendor negotiations in a small team environment.

The Content Marketing Specialist at Document Crunch will create engaging content to boost brand awareness and drive lead generation. Responsibilities include developing content marketing strategies, crafting content for various platforms, managing social media engagement, and analyzing content performance.

The Field Marketing Manager will oversee logistics for local conferences and events, coordinate regional activities with the sales team, organize roadshows, manage event registrations, develop promotional materials, and assess event outcomes to drive improvements. Responsibilities also include maintaining relationships with stakeholders and staying informed on industry trends.

The Partner Account Manager is responsible for growing Document Crunch's partnerships by managing existing relationships and recruiting new partners. Key tasks include relationship management, executing engagement strategies, and attending industry events to represent the company.