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The IT Engineer is responsible for setting up devices for new hires, assisting end users with IT issues, managing IT assets, and completing tasks assigned by the IT or Office Manager. They should have a strong interest in IT technology and possess good communication skills.

The Account Manager will serve as the main contact for existing customers, helping them maximize their use of AvePoint products, focusing on renewals and expanding product adoption. The role involves building relationships with key customer contacts, managing sales cycles, and collaborating with pre-sales engineers to close new business.

The Partner Development Manager is responsible for enabling and growing AvePoint’s Managed Service Provider (MSP) partnerships in the ANZ region. They will manage relationships, drive revenue growth, and collaborate with internal teams to ensure partner success with AvePoint's solutions.

As a Support Analyst, you'll provide exceptional customer support by troubleshooting technical issues within AvePoint's product suite, which includes various Microsoft technologies. You will analyze and resolve software issues, serve as the primary contact for customers, and ensure effective resolutions while advocating for customer satisfaction.

The General Sales Application role focuses on B2B sales within various territories, supporting businesses in using digital collaboration solutions. The position emphasizes proactive engagement with potential clients and requires candidates to thrive in a competitive sales environment.

As an Account Executive, you'll identify and qualify sales leads, pitch AvePoint's software solutions to medium-sized enterprises, and manage the full sales cycle. Responsibilities include developing prospects, managing sales cycles, delivering presentations, collaborating with teams, and maintaining a current pipeline in the CRM system.

The Customer Success Manager at AvePoint is responsible for developing strategies for technology adoption among customers, managing relationships with enterprise accounts, and ensuring customer satisfaction through product onboarding and retention efforts. This role involves aligning products to meet customer needs, tracking customer success metrics, and providing technical guidance.