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The Account Manager will develop and maintain customer relationships in the LATAM market, manage account strategy and direction, identify new opportunities, ensure timely renewals, and collaborate with internal teams to enhance customer satisfaction and account growth.
The Director of Product Management at Acquia will drive product strategy for the company's Cloud portfolio, focusing on customer needs and product growth. Responsibilities include collaborating with internal teams, validating product strategies with customers, and communicating effectively with executive leadership.
As a Technical Account Manager at Acquia, you will work closely with customers to translate their business strategies into technical solutions and support them in using Acquia's products, particularly Drupal. You will advise on strategies, manage risks, and foster strong relationships, delivering excellent customer service across various communication channels.
The Billing Specialist will review customer contracts for accuracy, assist with invoicing, enter sales orders in the accounting system, manage customer requests, and provide audit support for revenue transactions, all while collaborating with various teams within Acquia.
As a Senior Software Engineer at Acquia, you'll develop RESTful APIs and modern applications using PHP, Go, and JavaScript frameworks like Angular and React. You'll collaborate with teams to identify inefficiencies, mentor junior members, ensure high-quality code through testing, and contribute to system architecture discussions.
As a Senior Data Engineer, you will design, build, and maintain scalable data pipelines and infrastructure for analytics and AI-driven products. Your responsibilities include data ingestion, storage, transformation, governance, and real-time analytics, collaborating with various stakeholders to meet business needs.
As a DXP Support Engineer, you will assist customers in resolving data and product interface challenges, provide exceptional support using problem-solving skills, create and manage Knowledge-Base articles, and maintain an understanding of the product's architecture and functionality.
As an Associate DXP Support Specialist, you will be the first point of contact for customers, triaging issues and resolving them in real time. You will assist with troubleshooting across a multi-cloud suite and collaborate with technical teams. Excellent communication skills and a basic understanding of OS and LAMP stack are vital.
The Senior Salesforce Administrator will manage day-to-day configurations, support, and improvements of Salesforce, integrating with various platforms, and ensuring the enhancement of user experience for Acquia’s Salesforce users. The role requires troubleshooting, implementing automations, and collaborating with teams to meet business needs while documenting processes and providing training.
The Customer Value Manager at Acquia is responsible for developing long-term relationships with CDP customers, ensuring they maximize value from their investment through personalized recommendations and strategic insights. This role requires effective communication, advocacy for customer needs, and collaboration with cross-functional teams to achieve customer retention and satisfaction.
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