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The Quality Assurance Representative is responsible for overseeing quality improvement projects, conducting audits, and ensuring compliance with quality specifications and procedures. Duties include training staff, monitoring corrective actions, and maintaining key performance metrics. The role acts as a liaison with US Quality Assurance to ensure high standards in food safety and quality controls are met.

The position supervises drivers and assistants, ensuring compliance with safety and quality standards. Responsibilities include scheduling, training, performance evaluation, and maintaining communication with management. The role also involves managing workflows, employee retention, and training on proper work procedures.