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The Escalation Engineer investigates and resolves high-priority technical issues escalated by the Product Support team, involving product bugs and complex technical challenges. They provide clear communication between Support and R&D, analyze network and database issues, and utilize debugging tools to identify root causes while documenting resolution processes to improve internal procedures.

The Obsolescence Manager is responsible for managing obsolescence through the entire product life cycle by ensuring timely deliverables, managing budgets and resources, defining obsolescence strategies, and monitoring issues. The role involves liaison with customers, reporting progress, risk management, and maintaining ethical business practices.

The Tactical Buyer will manage a personal purchasing budget, generating Purchase Orders, negotiating pricing and terms, coordinating invoice queries, and assessing suppliers within Thales’ Integrated Airspace-protection Systems business unit. They will ensure procurement compliance and supplier performance, while working collaboratively with internal teams and stakeholders.