Top Tech Jobs & Startup Jobs

The Manager of Sales Operations and Enablement leads a team dedicated to enhancing sales processes and tools, providing necessary training, managing account opportunities, and improving sales performance. The role focuses on ensuring the sales team has the resources needed for success, identifying process improvements, and delivering reports on sales metrics.

The Application Virtualization Engineer (L2) ensures the operational integrity of client cloud infrastructures by monitoring and resolving incidents. Responsibilities include administration of Citrix and VMWare systems, troubleshooting server issues, and optimizing cloud services while adhering to SLAs. The role also involves supporting project work and applying operational recommendations.

The Application Managed Services Engineer (L2) role involves providing second-line support for application-related incidents, ensuring timely resolution within service level agreements. Responsibilities include monitoring work queues, analyzing incidents, communicating with clients, supporting change management, and optimizing operations through automation. The role also includes coaching junior teams and potential involvement in project work or disaster recovery functions.

As a Collaboration Managed Services Engineer (L2), you will ensure the operational status of Voice and Microsoft Collaboration systems by monitoring, resolving incidents, and providing second-line support. Your responsibilities include managing incidents, optimizing efforts with automation, and coaching Service Desk teams while working collaboratively across teams and with clients.

The Associate IT Data Centre Operations Analyst is responsible for providing technical support for data center operations, including troubleshooting hardware and software issues, ensuring system performance and security, and collaborating with internal teams and vendors. The role involves learning and applying best practices in IT infrastructure management and may include participation in infrastructure projects and performance analyses.

Responsible for providing managed services, the Cross Technology Managed Services Engineer (L2) ensures the operational integrity of clients' IT infrastructure. This role involves monitoring, investigating, and resolving technical incidents while communicating effectively with teams and clients. The engineer also participates in change management and supports automation efforts.

The Senior Cloud Client Partner is responsible for driving the sales of cloud managed services, building strong relationships with clients, and ensuring successful implementations of cloud solutions. This role involves collaborating with various teams, addressing client objections, managing sales pipelines, and creating strategies for client renewals and satisfaction.