Top Tech Jobs & Startup Jobs

The Collaboration Sales Specialist is responsible for pursuing qualified leads, presenting tailored solutions, and building strong relationships with clients. The role involves engaging in the sales process, collaborating with internal teams, and executing sales strategies to achieve targets. A deep understanding of collaboration technology and the ability to address client needs are essential.

The Managed Services Cross Technology Engineer (L1) provides first-line support for IT infrastructure, resolving technical incidents and ensuring operational efficiency by monitoring services, investigating problems, and facilitating communication with clients. This role includes routine incident management, knowledge documentation, and the potential involvement in project work and disaster recovery functions.

The Senior Sales Specialist will pursue and land qualified leads, manage client relationships, and contribute to pre-sales processes within the collaboration technology domain. The role involves navigating complex sales cycles, identifying new opportunities, and collaborating across teams to achieve sales quotas.

The Global Client Manager will drive sales of high-bandwidth IP transit services, manage key client relationships, and ensure excellent customer satisfaction, while coordinating with internal teams and meeting revenue targets. The role requires technical proposals, account management, and flexibility in working hours and travel.

The Global Success Manager oversees service delivery between regional operations and third-party providers, ensuring client satisfaction and efficient service implementation. Responsibilities include managing operational KPIs, building relationships with senior leadership, monitoring service standards, and leading continuous improvement initiatives.

The Managed Services Cross Technology Engineer (L1) is responsible for providing managed services to ensure operational IT infrastructure through proactive incident resolution, first-line support for standard incidents, and potentially contributing to project work. They monitor client systems, provide support, schedule maintenance, and identify opportunities for automation and optimization of service delivery.

The Networking Managed Services Engineer (L2) provides second-line support for IT infrastructure by monitoring, identifying, investigating, and resolving technical incidents while maintaining service level agreements. Responsibilities include managing operational tasks, ticket resolution, and supporting project work, aiming to improve operational efficiency.