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The Networking Managed Services Engineer (L3) manages high-complexity technical incidents for clients. They implement operational improvements, ensure compliance with SLA conditions, mentor junior staff, and participate in project work as needed, utilizing extensive technical expertise and analytical skills.

This role involves leveraging expertise in Data Analytics and AI to drive sales, support closure of deals, maintain client relationships, conduct workshops, and execute sales strategies. The specialist must understand technology challenges, the competitive landscape, and collaborate with internal teams to achieve sales targets.

As a Collaboration Managed Services Engineer (L1), you will provide first-line managed service support, ensuring the operational status of client IT infrastructure by identifying and resolving incidents. You will monitor infrastructure, investigate incidents, provide client support, execute maintenance activities, and update knowledge articles while focusing on efficiency and client satisfaction.

The Junior Engineer will provide managed services to ensure IT infrastructure remains operational. Responsibilities include monitoring client infrastructure, resolving technical incidents, offering telephonic/chat support, scheduling maintenance, reporting incidents, and contributing to project work. The role focuses on first-line support for various technology domains to maintain service level agreements.

The Client Manager at NTT DATA is responsible for managing and expanding client relationships, driving revenue and retention while aligning client needs with company solutions. The role involves strategic thinking, stakeholder management, and sales planning, leveraging tools to maximize sales opportunities and ensure client satisfaction throughout their lifecycle.

This entry-level role involves assisting in the analysis of market conditions and procurement strategies, liaising with vendors, processing requisitions, and conducting cost-benefit analysis for purchasing decisions. The role requires effective communication, organizational skills, and proficiency in Microsoft Office.

The Senior Solutions Architect consults with clients and internal teams to create strategies and architectural visions for complex solutions. They evaluate architectures, produce specifications, and support technical planning. Responsibilities include designing components, monitoring technology trends, coaching team members, and engaging in client relationships.