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The Managed Services Cross Technology Engineer (L2) role is responsible for ensuring clients' IT infrastructure remains operational, providing second-line support for incidents, and resolving technical issues. This includes monitoring work queues, updating tickets, identifying root causes, collaborating with teams, and contributing to change management and project work.

As a Senior Principal Specialist: SAP MDG Functional Consultant, you will configure and customize SAP MDG solutions, lead implementation projects, define data governance policies, and provide support and maintenance for MDG systems. You will work closely with DEVOPS teams for integration into CI/CD pipelines and conduct training for end-users.

The Managed Services Cross Technology Engineer (L2) provides second-line support to ensure IT infrastructure remains operational, handling technical incidents across multiple domains including Cloud, Security, and Networking. Responsibilities include monitoring work queues, resolving incidents, managing changes, and collaborating with teams to enhance service delivery.

The People & Engagement Analyst role is responsible for executing internal communications and employee engagement initiatives, drafting engaging content, analyzing feedback for process improvements, and managing global communication strategies to support business priorities.

The Senior Software Lifecycle Specialist at NTT DATA will manage software agreement lifecycles, primarily focusing on Microsoft solutions. Responsibilities include fostering client relationships, developing success plans, ensuring value realization, maximizing profits through vendor incentives, conducting regular business reviews, and maintaining compliance with licensing standards.

The Senior Engineer at NTT DATA is responsible for providing second-line support for IT infrastructure, ensuring operational status through proactive monitoring and incident resolution. The role involves communicating with clients and teams, managing escalations, contributing to automation efforts, and participating in change management and project support.

The Security Managed Services Engineer (L2) provides second-level support for security infrastructures, monitoring incidents and requests, performing operational tasks, and optimizing efforts through automation. The role includes troubleshooting, managing firewalls, and contributing to project work while ensuring compliance with SLAs and change management processes.