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The Senior Associate Business Analyst collaborates with stakeholders to identify requirements, define technology solutions, and address business, process, and system improvements. They support the analysis and documentation of operational gaps, deliver projects according to sponsor requirements, and ensure effective communication to resolve issues.

The Senior Engineer for Enterprise Network Operations is responsible for 24/7 support and management of enterprise networks for global clients. Duties include troubleshooting, ticket resolution, firmware upgrades, performance tuning, and mentoring junior engineers, as well as participating in customer meetings and providing technical inputs for service reviews.

The MS Engineer L1 supports clients by diagnosing and resolving technical issues related to complex hardware and software systems. They manage service incidents, conduct operational improvements, and ensure all systems are functional, thereby meeting service level agreements. This role also involves providing onsite technical support and collaborating with third-party vendors as needed.

The Networking Managed Services Engineer (L2) provides second-line support for IT infrastructure and systems, ensuring operational efficiency by monitoring and resolving technical incidents. Responsibilities include ticket management, communication with clients, change execution, and coaching of service desk teams, with a focus on maintaining service level agreements.

The MS Engineer L2 role involves providing technical support and resolving incidents related to complex systems for clients. Responsibilities include monitoring client infrastructure, analyzing support calls, troubleshooting issues, and ensuring high levels of service quality through proactive incident management and optimization efforts.

The Associate Global Access Strategy role involves learning about business processes, international procurement, and systems/tools. Key responsibilities include participating in sales quotation processes, procuring data services, and potentially meeting with vendors. Candidates must possess excellent communication and analytical skills, with a basic understanding of telecom concepts.

The role of Hyperion Engineer involves installing, configuring, and supporting Hyperion applications, particularly Essbase and Planning. Responsibilities include troubleshooting, upgrading versions, providing technical support, user training, application monitoring, and performing administrative tasks. The engineer collaborates with various teams to ensure business needs are met and oversees technical infrastructure issues.