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The Head of Operations - General Accounting is responsible for overseeing daily operations, enforcing accounting methods, reviewing financial reports and reconciliations, coordinating audits, driving process improvements, managing multiple teams, and acting as a primary contact for stakeholder relations.

As the Head of Operations for Accounts Receivables, you will oversee the accounts receivable team's performance, ensuring SLAs and KPIs are met. Responsibilities include managing collections, resolving issues, coaching team members, and developing performance dashboards. You'll also engage with stakeholders to improve collections processes and policy adherence.

The Customer Relations Representative will manage day-to-day customer interactions, ensure proposal and order handling meets customer expectations, and collaborate with technical departments. Responsibilities include developing customer relationships, preparing technical proposals, placing orders, handling claims, and ensuring compliance with regulations. The role requires enhancing overall customer satisfaction and tracking service delivery timelines.