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The Support Engineer works closely with customers for issue resolution and ticket management, conducts root cause analysis, and ensures customer satisfaction. Responsibilities include managing known error databases and maintaining quality assurance while building strong relationships with stakeholders.

The Project Principal Consultant will implement SAP specialized software solutions for the financial industry, particularly focusing on accounting requirements and solution architecture, including business analysis, functional design, testing, and client training. This role requires travel to client locations and managing multiple project deliverables.

As a Support Architect, you will act as a trusted advisor to customers, providing solution guidance, incident reduction strategies, and compliance management. Your role involves fostering strong relationships with stakeholders, identifying innovation opportunities, and ensuring customer satisfaction through high-quality service delivery.