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As a Customer Specialist, you will re-engage extended students who dropped from the program by identifying their reasons for leaving, providing personalized support, and assisting them through the re-entry process. You will collaborate with various teams to enhance student retention and ensure a smooth transition for re-entering students, while maintaining accurate records of interactions.

As a Student Success Advisor, you will manage university programs and cohorts to ensure student success, provide outreach and support, track attendance and grades, and intervene with at-risk students. Your role involves being the primary contact for students, addressing their needs, and implementing improvements based on feedback.

The Employer Engagement Associate will research and identify small to mid-size companies and corporate firms to establish employment opportunities for students. Responsibilities include prospecting, maintaining partnerships, and supporting engagement strategies.