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The Senior Finance Associate will support the Director of Asset Management by performing administrative duties related to finance operations, including managing schedules, preparing reports, maintaining financial records, and ensuring compliance. Collaboration with finance teams for audits, asset acquisitions, and budget management is key, alongside identifying process improvements.

The Account Specialist role involves lead generation, CRM data management, customer service, and administrative support for sales and account management teams. Responsibilities include maintaining accurate task logs, managing lead inquiries, entering leads into CRM systems, and handling outbound lead generation activities. This foundational role is aimed at providing opportunities for career progression within sales or operations.

The Customer Support Representative will handle customer inquiries through live chat, email, and phone, providing accurate information and solutions. This role involves suggesting improvements for customer experience, meeting productivity goals, and representing the company professionally.

The Customer Specialist (Re-engagement Manager) will identify and reach out to students who dropped from the program to understand their departure reasons and develop personalized re-engagement strategies. This role includes collaborating with the Student Success team, maintaining accurate records, providing ongoing support, and monitoring the students' progress to facilitate their successful return to the extended course.

The Employer Engagement Associate will research and identify both small to mid-sized companies and corporate 500 companies to provide engagement and employment opportunities for students. Responsibilities include prospecting companies, maintaining partnerships, engaging with potential partners, providing administrative support, and ensuring data accuracy in the CRM.

As a Student Success Advisor, you will manage programs and cohorts at a university, engage with students through proactive outreach, monitor academic progress, and provide support to at-risk students. Your role involves maintaining attendance records, tracking grades, and addressing student concerns effectively.

As a Senior Finance Associate, you will support the Director of Asset Management by managing schedules, preparing financial reports, maintaining records, assisting with audits, and optimizing financial operations. You will collaborate with finance and asset management teams to ensure accurate documentation and reporting.