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As a Sales Development Representative at ShiftCare, you will engage with small to mid-size companies, qualifying leads via phone, email, and chat, booking demos, and closing sales while collaborating with the marketing team to drive expansion.
The Partnership Manager will develop and execute strategies to build and maintain partnerships, pursue new opportunities, manage webinar events, oversee the partnership referral program, and monitor performance to align with ShiftCare’s goals.
As a Social Media Marketer at ShiftCare, you will manage social media accounts, engage with the community, oversee online reviews, design email campaigns, and conduct customer interviews. This role emphasizes collaboration within the marketing team to enhance brand presence and support growth initiatives.
As a Product Manager, you will work closely with the CEO and CTO to define product features, prioritize enhancements, and ensure high-quality product increments. Your role focuses on leveraging UX design expertise to drive product improvements and maintain a competitive edge by delivering user-friendly experiences.
As a Software Engineer Team Lead, you will guide a remote engineering team to develop scalable systems, promote best practices, and enhance product quality. You'll be responsible for team outcomes, coordinate feature delivery, and foster a culture of continuous improvement and personal development.
The role involves leading and mentoring a customer success team, managing daily operations, ensuring quality and performance metrics are met, handling escalated issues, and collaborating with cross-functional teams to improve customer satisfaction and support processes.
The UX Designer will create wireframes, prototypes, and user journeys, conduct usability testing and market research, and collaborate with cross-functional teams to enhance user experience, while taking ownership of the design process and communicating ideas effectively to stakeholders.
The SEO Specialist will lead content strategy and development, ensure website SEO optimization, conduct keyword research, provide SEO reporting, and collaborate with cross-functional teams to enhance organic search performance and drive growth.
The Customer Success Manager will manage post-onboarding client relationships with a strong sales focus, making a minimum of 30 outbound calls daily to drive growth, feature adoption, and customer satisfaction. Responsibilities include client engagement, data analysis, and advocating for customer feedback.
As a Sales Operations Analyst, you'll manage and optimize sales and marketing processes, focusing on effective CRM management. Responsibilities include data management, campaign reporting, and collaboration with leadership to document processes and provide updates to improve efficiency and growth.
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