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As an Online Customer Service Representative at Tomofun, your key responsibilities include providing accurate product guidance and support to customers, addressing pre-sales and post-sales inquiries through email and live chat, and collecting user feedback to enhance product and service offerings. You will be crucial in maintaining customer satisfaction and contributing to the company's success in the pet technology sector.

As an Online Customer Support Specialist at Tomofun, you will assist customers by addressing their concerns related to Furbo pet cameras through email and real-time chats. You will provide guidance on product features, troubleshoot technical issues, and gather customer feedback to improve services and products. Strong communication skills and empathy for pet owners are essential for effectively resolving user inquiries.

The IT Engineer will optimize office meeting systems, install and troubleshoot hardware and software, manage network architecture, handle user accounts, support IT helpdesk requests, and assess new technologies for implementation.

The intern will manage daily operations of social media platforms (IG/FB), assist with advertising on these platforms, optimize website content for user experience, and help execute project tasks.

Join Tomofun as a Senior Software Engineer in Test, collaborating with product management and development teams to ensure quality in IoT products. Responsibilities include test planning, creating manual and automated test cases across various domains (mobile, backend, etc.), troubleshooting, and aiding in test tool development.

As a Backend Engineer, you will develop and maintain backend APIs using Python or Golang, manage AWS infrastructure with AWS CDK, and enhance monitoring systems and CI/CD workflows for efficiency.

As a Senior Data Engineer, you will design, build, and maintain data infrastructures, develop ELT processes, ensure data quality and security, contribute to data product architecture, mentor junior engineers, and collaborate with data analysts to provide actionable insights.