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As an ISA Transfer Specialist, you will manage ISA transfers, handle customer complaints, and collaborate with internal teams to enhance service. You'll optimize processes, utilize AI tools for efficiency, and ensure customer satisfaction while adhering to ISA regulations.

Assistant customers with queries via email, chat, phone; navigate the Tembo app; perform administrative tasks; gather feedback for service improvements.

As Engineering Lead, you will develop features, resolve performance issues, and architect the platform while mentoring developers and shaping processes.