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As a Product Data Analyst at SMS Magic, you will extract and analyze large data sets, develop interactive dashboards, and collaborate with Product Managers to drive insights. You will utilize SQL, Redshift, and Google Analytics 4 to provide actionable insights and support data-driven decision-making across teams.
The Telecom Support Executive will manage customer support tickets for 10 DLC registration and compliance for A2P messaging, assist clients with brand and campaign registration, provide compliance guidance, troubleshoot telecom issues, and educate customers on messaging regulations while collaborating with internal teams.
The Sales Operations Manager will oversee and optimize sales processes and systems, manage Salesforce and HubSpot, improve lead management, design efficient sales processes, and analyze sales data for performance insights. They will collaborate cross-functionally and drive CRM implementations and automation governance.
The Telecom Support Executive will assist clients with customer queries related to 10 DLC registration and A2P messaging compliance. Responsibilities include handling support tickets, troubleshooting message delivery issues, guiding clients on regulations, and ensuring compliance with telecom platforms.
The Technical Product Manager will lead the development of advanced analytics features for a SaaS product, focus on generative AI, collaborate with various teams, conduct market research, manage stakeholders, and enhance product design through user feedback.
The Senior Executive Assistant to the CTO will provide strategic administrative support, manage schedules and communication, assist with content creation, coordinate projects, and support hiring initiatives. The role requires strong project management and organizational skills.
The Customer Success Manager will champion customer happiness by managing client relationships, ensuring adherence to SLAs, and driving customer experience initiatives. Responsibilities include account management, revenue growth strategy, issue resolution, and collaboration with cross-functional teams. The role requires a strong analytical approach to enhance customer success and satisfaction, alongside effective communication skills.
The Account Manager Team Lead is responsible for driving revenue in the APAC region by leading a team of sales professionals. Key duties include mentoring team members, developing sales strategies, managing key accounts, analyzing market trends, and collaborating with other departments to achieve sales goals.
The Receptionist Cum Administrative Assistant oversees daily housekeeping, manages travel and hotel bookings, coordinates transportation facilities, handles petty cash, maintains documentation, and ensures cafeteria operations. Strong organizational and communication skills are essential for this role.
The Technical Product Manager will develop and manage the SMS Magic product roadmap aligned with Salesforce, lead agile processes, collaborate with cross-functional teams, and maintain technical specifications. This role requires deep Salesforce expertise and experience as a Technical Product Manager.
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