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As a Customer Success Manager, you'll ensure customer satisfaction with our Learning Management System, Rise Up. You'll configure the platform to meet customer needs, manage relationships, and drive usage. Responsibilities include conducting training, assisting in product configuration, and acting as a liaison between customers and technical teams. You'll track KPIs and assist in pre-sales initiatives to maximize customer engagement and retention.

As a Full Stack Engineer at Rise Up, you will design, implement, and scale user-facing features while owning the full development cycle. You will participate in scrum ceremonies, collaborate with the development team, and maintain knowledge of the product.

As a Pre-sales Consultant, you will support the sales function by qualifying opportunities, providing technical knowledge of the Rise Up platform, managing client engagements, and delivering tailored presentations to various stakeholders. You will collaborate with internal teams and contribute to post-sale activities to ensure client adoption and account growth.