The Customer Support Representative will provide customer support in the FinTech industry by handling inquiries via email and chat, preparing responses, processing requests, and working with trading platforms. This role requires a native Japanese speaker with strong English skills and the ability to work in Japanese working hours.

As a Sales Manager, you will communicate with new and existing clients, presenting products and answering questions related to account openings and trading. This role focuses on client engagement through various communication channels without cold calls. You'll need a good understanding of financial markets and excellent communication skills to thrive in a goal-oriented environment.