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The Account Manager at Massive Rocket is responsible for generating new business opportunities and driving growth. This role involves prospecting and qualifying leads, collaborating on pitches and proposals, negotiating contracts, managing client onboarding, and establishing strong client relationships. The Account Manager will also identify growth opportunities and help craft strategic roadmaps for clients, ensuring a seamless transition into delivery.

The Account Executive will focus on generating new business opportunities, developing initial client relationships, and collaborating with the delivery team to ensure client needs are met. Responsibilities include prospecting leads, creating tailored pitches, managing client onboarding, and identifying growth opportunities for long-term client success.

The Support Engineer at Massive Rocket will manage support tickets to ensure SLAs are met, administer various cloud-based tools, lead incident management, and provide solutions to technical issues. Responsibilities also include maintaining system security and optimizing performance while collaborating with cross-functional teams.