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The Customer Support Administrator at TRADER Corporation provides day-to-day customer support to dealers and customers, handles contract processing, addresses billing inquiries, and ensures quality assurance of products. This role involves managing inbound communications and coordinating with internal teams to resolve customer questions promptly.

The Data Analyst is responsible for maintaining the accuracy of the database by importing and entering data, verifying data integrity, searching for relevant information, and sending updates to vehicle manufacturers. The role requires bilingualism and a proactive attitude towards work.

The Bilingual Client Support Specialist at Trader provides daily customer support to clients and dealer groups, serving as the primary internal contact for client issues. Responsibilities include investigating concerns, managing incoming and outgoing communications, and establishing strong client relationships while collaborating with various teams within the company.

En tant que spécialiste de l'intégration et de la formation, vous développerez des programmes de formation pour nos produits, créerez du contenu de formation et organiserez des sessions de formation pour les clients et les employés. Ce rôle est essentiel pour assurer une utilisation optimale de notre plateforme par les clients.

Le spécialiste de la fidélisation des clients est chargé de maintenir les revenus des clients existants en apportant une valeur ajoutée aux produits et services de Trader, en travaillant directement avec ceux qui quittent ou ont quitté pour leur faire comprendre les meilleures pratiques et garantir un bon retour sur investissement, tout en maintenant une communication étroite avec les gestionnaires de comptes.

The Senior Software Engineer will work with a talented agile team to build AutoSync’s digital platform, focusing on software quality and architecture. Responsibilities include delivering scalable software, participating in agile practices, sharing knowledge, and ensuring the health of infrastructure.

As a Senior Data Scientist, you'll analyze large datasets to enhance product performance and customer value, utilizing predictive modeling and cloud resources. Responsibilities include developing data management strategies, monitoring machine learning models, and collaborating with cross-functional teams to troubleshoot and optimize data science processes.