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The Senior Platform Engineer will design and build top-notch software solutions for Ajua's real-time data platform, maintain system uptime and performance, mentor others, and work closely with Data Scientists and Operations teams. Responsibilities include developing APIs, automating solutions, delivering quality work through testing, and continuously enhancing technical knowledge.

The Customer Success Engineer will provide onsite and remote support for Ajua’s products, enhancing customer experience through incident management, system monitoring, and communication with technical teams. Responsibilities include preparing service reports, gathering project requirements, delivering technical proposals, and maintaining customer relationships with a focus on technical aspects.

The Customer Success Manager is responsible for managing customer accounts and relationships, ensuring effective communication, onboarding, and training. They will handle billing, project management, and report on customer status while collaborating with cross-functional teams to enhance customer experience and drive business growth.