As a Customer Success Manager, you will build relationships with customers, drive platform adoption, ensure customer retention, and achieve revenue growth through upselling. You will report performance against key performance indicators and act as a trusted advisor for customer needs.

The Senior Implementation Manager - Team Lead will manage and mentor the APAC Implementation team, ensuring excellence in implementation delivery. Responsibilities include hands-on configuration, training clients, project management, developing best practices, and managing team performance through KPIs and reviews.