The UM Coordinator Supervisor manages the UM Coordinator team, providing guidance in authorization processes, staffing, and quality monitoring. Responsibilities include mentoring staff, resolving escalations, and collaborating with clinical teams to enhance operational effectiveness. Additionally, the supervisor manages departmental activities and participates in performance improvement initiatives.

The Programmer Analyst will focus on benefits and claims process programming, manage eligibility files, troubleshoot errors, interact with system vendors, and collaborate with IT and non-IT personnel, all while ensuring effective solution designs and data transformation activities.

The Senior UM Coordinator supports Utilization Management by performing data collection, data entry, and communicating with various stakeholders. Responsibilities include creating cases, assisting clinical staff with administrative tasks, training new hires, and managing workflows while ensuring adherence to company policies.