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Lead service delivery, manage key holders, monitor SLAs, manage team of engineers, provide reporting, maintain customer relationships, prioritize work requests, ensure cost plan delivery

Client IT Manager responsible for managing and overseeing IT services provided to clients, ensuring high levels of client satisfaction, and efficient resolution of technical issues. Provide strategic technology advisory services to clients, understand their IT needs, and coordinate with internal teams to deliver effective solutions. Maintain strong client relationships for business growth and technological advancement.

The Associate, Sales Operations is responsible for responding to customer inquiries regarding IT run rate requests, providing support to Enterprise Account Managers, sourcing and analyzing costs for sales quotations, negotiating with suppliers, and preparing proposals and contracts. They ensure timely communication with customers and internal teams while maintaining an understanding of the company's products and services.