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As a Customer Services Manager, you will lead a team of customer relations specialists to ensure exceptional customer experiences. Responsibilities include developing satisfaction strategies, handling escalated issues, monitoring service metrics, conducting team training, and analyzing feedback to improve service quality.

The IT Business Partner will act as a key liaison between business units and IT teams, ensuring alignment of technology services with business goals. Responsibilities include managing stakeholder expectations, translating business needs into IT solutions, and overseeing day-to-day IT support. The role involves fostering relationships with external IT partners like Accenture and leading improvement projects to enhance user experience.

The Engineering Manager at JDE Peet's will drive safety, quality, and engineering standards while leading and developing an effective team. Responsibilities include ensuring compliance with safety and quality legislation, managing CAPEX projects, and delivering cost-effective results aligned with the annual operation plan.

The Senior Supply Chain Product Developer leads NPD and VAE projects, ensuring timely delivery and quality standards. Responsibilities include product costing, BOM development, packaging design, collaborating with cross-functional teams, and optimizing logistics. The role requires strong project management skills and knowledge of supply chain processes.

The Field Sales Representative manages customer accounts across Christchurch, implementing equipment checks and providing barista skills to enhance customer service. The role involves identifying new sales opportunities, hosting training sessions, and driving revenue growth while ensuring compliance.

As a Coffee Category Specialist, you will analyze market trends and JDE coffee performance, support innovation projects, and deliver insights to optimize sales, while establishing a strong reputation as a coffee category expert.

The Production Specialist at JDE Peet's is primarily responsible for packaging tea and coffee products, managing raw material flow, troubleshooting production issues, completing quality records, and maintaining a safe work environment. This role supports the production team in meeting daily targets and contributes to continuous improvement efforts.