Top Tech Jobs & Startup Jobs

The Financial Analyst will perform financial forecasting, budgeting, and variance analysis to support decision-making, develop financial models, analyze metrics, collaborate on reports and presentations, assist in budgeting, and monitor KPIs to evaluate financial performance and strategies.

As the Head of Customer Support at Rootly, you will lead the customer support team in Singapore, ensuring exceptional service quality and customer satisfaction. You will manage, mentor, and inspire the team while overseeing support operations, optimizing processes, tracking performance metrics, and conducting training sessions to enhance overall efficiency and customer experience.

The Customer Success Manager will ensure customer engagement and satisfaction by guiding them through onboarding, product adoption, and continuous support. They will collaborate with the Sales team, cultivate relationships, analyze customer usage data, and develop strategies to reduce churn and enhance customer success.