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As a Customer Support Analyst at Mews, you will provide exceptional support to clients using the hospitality cloud, develop an understanding of Mews' solutions, and maintain customer documentation. The role involves communication via messaging, email, and phone, ensuring clients derive significant value from our products while consulting on best practices.
As a Customer Onboarding Manager, you will lead medium to high value clients through the onboarding process, conduct training on Mews Hospitality Cloud, interact with customers via video conferencing, develop training content, and consult with hotels to enhance their use of the Mews system.
The Customer Onboarding Manager at Mews is responsible for leading medium to high-value clients through the onboarding process, conducting training on the Mews POS system, liaising with clients via video calls to educate them, and maintaining training programs to enhance customer satisfaction.
As a Customer Success Manager at Mews, you will assist customers in transitioning from sales to active users, focusing on customer retention, account expansion, and satisfaction. You'll build relationships, work with project management, and communicate customers' needs across teams.
The CRM & Lifecycle Marketing Manager will spearhead email marketing campaigns, manage lifecycle strategies, and coordinate with various teams to enhance customer engagement. Responsibilities include creating personalized email content, optimizing campaign performance through data insights, and measuring success through detailed analytics.
The Customer Experience Manager at Mews is responsible for helping customers transition from prospects to successful users of Mews products. This role involves engaging with customers to drive product adoption, retention, and value within their portfolios, using automation and collaboration with various teams to address customer needs and ensure optimal use of Mews solutions.
As a Compliance Analyst, you will research local legislation to support the rollout of Mews' POS systems in new markets. Responsibilities include conducting gap analyses, creating documentation for market expansion, and ensuring ongoing compliance across existing jurisdictions. You will collaborate with product and engineering teams and oversee project management tasks related to compliance.
As an Account Executive for SMB at Mews, you will drive adoption of hospitality-focused SaaS solutions, focusing on expanding in the UK market. Responsibilities include generating leads, managing a sales pipeline, hosting demos, making calls, and achieving revenue targets in collaboration with your team.
As an Account Executive at Mews, you'll drive the growth of SaaS solutions in hospitality, focusing on outbound sales, lead generation, and managing a sales pipeline. Responsibilities include conducting demos, making numerous calls and emails, and achieving revenue targets while collaborating with a dynamic team.
As a Sales Manager at Mews, you'll drive growth by generating leads, managing a sales pipeline, developing account plans, and using storytelling to pitch Mews' solutions to prospects. You'll work collaboratively to close deals and report on progress.
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